Return/Refund Policy

WHAT IS MEMRI RETURN POLICY?
Here at MEMRI you deserve to shop with confidence. We want to make sure you love your MEMRI experience. We will accept returns for STORE CREDIT ONLY within 3 days of the original purchase date with a valid receipt and all tags attached. We CANNOT issue store credit if the item has been damaged, worn, or washed. PLEASE make sure that before you finalize your purchase, you have selected the right item. following items are considered "FINAL SALE": bodysuits, swimwear, undergarments. 

CAN I GET A REFUND?

Due to these items being very limited, we DO NOT provide cash refunds. We will accept returns for STORE CREDIT ONLY within 3 days of the original purchase date with a valid receipt and all tags attached. ALL REQUEST FOR AN REFUND MUST BE MADE WITHIN 3 DAYS AFTER THE PACKAGE IS RECEIVED. NO EXCEPTIONS. REFUND REQUEST MADE AFTER 3 DAYS OF RECEIVING THE PACKAGE WILL NOT BE ACCEPTED. Please make sure that before you finalize your purchase, you have selected the right item. following items are considered "FINAL SALE": bodysuits, swimwear, undergarments.

WHAT IS YOUR EXCHANGE POLICY?

We do not offer exchanges but we welcome you to return your item(s) by mail in accordance with our Return For Store Credit Policy.
 
WHERE DO I SHIP MY RETURN?
ALL RETURNS SHOULD BE RETURNED TO THE ADDRESS BELOW
SHOPMEMRI
1705 HIGHWAY 138 SE
UNIT# 80606
CONYERS, GA 30013
HOW LONG DOES IT TAKE TO PROCESS MY RETURN?
The majority of returns are refunded via store credit in the form of a MEMRI DISCOUNT CODE.  If we authorize your return, you will be provided with a code in your email with store credit of the item. SHIPPING VALUE will not be included. Returns are processed within 5-7 business days after your item(s) are delivered to us. To receive your store credit more quickly, please provide us with your original invoice or a paper with written details of your name and order number and reason for return.
OUR RIGHTS IN REGARDS TO RETURNS

We reserve the right to solely define and limit, refuse, and/or reject returns from customers at any time due to:

  • An irregular or excessive returns history indicative of "wardrobing;"
  • An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or
  • Potential fraudulent or criminal activity.

Similarly, we reserve the right to refuse service online to any customer or entity, due to similar actions as noted above.